Marketing and events for customer engagement.


Learning Leadership

Last week, fellow Burrislandian, Dean Wagner, and I spent two hours with Dr. Nido Qubein, President of High Point University (one of our clients). A renowned motivational speaker, businessman and philanthropist, Dr. Qubein has written more than a dozen books …

No.45 Emergency air services researched.
No.04 Dinner reservations confirmed.
No.30 Tours and guides vetted, confirmed.
No.23 Golf pairings made.
No.47 Staff uniforms delivered.
No.18 Hunting/fishing guides vetted, hired.
No.29 Boats chartered.
No.17 Guests’ likes/dislikes recorded.
No.09 Weather forecast checked, proper gear secured.
No.44 Tailgate party locations confirmed.
No.38 Child services/nannies vetted, hired.
No.01 All vehicles fueled and serviced.
No.22 Golf clubs/guns rented.
No.10 Event walk-through performed.
No.24 Local food/restaurants identified.
No.27 Community/hotel entrance codes tested.
No.08 Guests’ food allergies documented.
No.39 Hunting/fishing forecasts checked/licenses purchased.
No.52 Handicap access located, verified.
No.40 Pick-up/drop-off locations scouted, confirmed.
No.41 Stadium maps delivered.
No.07 Local hospitals/urgent care identified.
No.34 Luggage tags confirmed.
No.35 Luggage transfer protocols confirmed.
No.32 Bathroom amenities prepped and placed.
No.49 Reception halls booked.
No.21 Property map for guests created.
No.53 Event’s “items prohibited” list obtained.
No.02 Lodging standards verified.
No.20 Parking and passes secured.
No.15 Taxes, gratuities, service fees tallied and paid.
No.11 Wi-Fi availability/log-in directions confirmed.
No.06 Flight info/arrival/departure monitored.
No.13 Talent booked, arrival time confirmed.
No.05 All event tickets purchased.
No.43 Aircraft seating preferences confirmed.
No.51 Umbrellas/rain gear checked.
No.36 Photographers hired.
No.50 Extra device chargers acquired.
No.42 All deposits made.
No.31 Linens inspected.
No.37 Translators vetted, hired.
No.33 Home amenities prepped and placed.
No.28 Preferred beverages ordered.
No.12 Drivers interviewed, vetted.
No.48 Meeting spaces identified, inspected.
No.16 Traffic patterns studied, logged.
No.54 Event dress code noted, communicated.
No.03 Chefs vetted and secured.
No.14 Agenda/itineraries double-checked, mailed.
No.19 Security team vetted, in place.
No.25 Homes inspected for cleanliness.
No.46 Extra sunblock ordered.
No.26 TV guides/local channels logged.